Answers to common water damage restoration questions
Our team is available 24/7 and typically arrives on-site within 60 minutes of your call. Fast response is critical to minimizing water damage and preventing mold growth.
Yes! We work directly with all major insurance companies. Our team handles the documentation, photos, and communication with your adjuster to make the claims process as smooth as possible.
Turn off the water source if possible, shut off electricity in affected areas, move valuables to dry areas, and call us immediately at (272) 440-6855. Avoid walking through standing water.
The timeline depends on the extent of damage. Minor water damage may take 3-5 days, while major flooding can take 1-2 weeks. We provide detailed timelines after our initial assessment.
Yes, mold can begin growing within 24-48 hours of water exposure. That's why rapid response and thorough drying are essential. We also offer mold remediation services if mold is discovered.
Absolutely. We service homes, apartments, offices, retail spaces, and commercial buildings of all sizes throughout Greenville and surrounding areas.
We handle all types including burst pipes, roof leaks, appliance failures, sewage backups, storm flooding, and groundwater intrusion.
Yes, all our technicians are IICRC certified (Institute of Inspection Cleaning and Restoration Certification) with ongoing training in the latest restoration techniques.
